State & Local Government

Market-leading software systems, cloud services and specialist outsourcing.

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Civica is a partner for 900 government organizations around the world. We deliver critical software, digital solutions and managed services to improve the high-quality local services for 50 million people, with a shared vision and commitment informed by 30 years of experience.

Business-Critical Software

State and local governments are under more pressure than ever to streamline citizen services and deliver better outcomes at a lower cost. With data volumes growing every second, it's important for organizations to harness the full potential of their data to unlock greater efficiencies and improve citizen services.

Our suite of Authority solutions are used to deliver a resilient environment and flexible capacity for our customers across a number of core functions including tax, benefits, regulatory services, finance, payments, HR and payroll.

Trusted by state, regional and local governments across the US and worldwide, our Master Data Management (MDM) solution provides a simple, cost-effective way for large organizations to deliver this single view of the citizen and set the stage for future digital transformation efforts – including ambitious CRM and business intelligence projects.

Digital Solutions

We help government organizations rapidly transform their customer experience, improve operational efficiency and enhance performance through deeper business insight and scalable cloud platforms. Providing a complete end-to-end capability – from strategic consultancy and analytics to designing, building and managing secure, integrated digital solutions – our tailored user-centered approach supports organizations through every step of their digital journey. 

Managed Services

We provide a broad range of managed services, ranging from cloud solutions and application hosting to business process services enabled by software and automation. Covering hardware, infrastructure, software and service management, we are a proven partner with a flexible commercial approach, helping our customers to work efficiently and effectively and to speed up the adoption of modern technology.

We now have an up-to-date and accurate picture of every person served by the department, which means we have a holistic view of the cost of service provision and can ensure that every person receives the best, most joined-up service possible.

Beth Davidson, State Health Information Technology Coordinator, Department of Health & Social Services, State of Alaska



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